How to safely get an eye exam and buy glasses during the pandemic

“At that point, they’re harder to treat,” says Adam Gordon, a clinical associate professor at

“At that point, they’re harder to treat,” says Adam Gordon, a clinical associate professor at the University of Alabama at Birmingham School of Optometry.

Even run-of-the-mill vision impairment may be linked to poorer memory and a greater risk of depression, according to a recent study in JAMA Network Open.

The American Academy of Ophthalmology (AAO) has recommended that adults who are 65 and older get an eye exam at least every other year. But a 2018 poll from the University of Michigan found that about 1 in 5 Americans between the ages of 50 and 80 had not had an eye exam in the past two years.

You may have put off an eye exam earlier in the pandemic. But eye care practitioners across the country are taking precautions to keep their patients safe, says Natasha Herz, who is a spokesperson for the AAO. Here’s what you need to know about getting an eye exam and, if needed, buying eyeglasses safely during the pandemic.

When it’s time for an exam

If you’ve had an eye exam in the past, you can expect many of the same procedures — with the addition of a few new measures to protect patients and staff from covid-19, Herz says. For instance, you might be asked to wait in your car until your appointment, or be screened for coronavirus symptoms on the phone and at the door. And both you and your eye doctor should be wearing masks.

Your doctor may also have placed a special plastic breath shield on the machine used to look into your eyes. Call in advance to ask about precautions to make sure you won’t be spending too much time in a waiting room with other patients.

If you’re going to an optician, who fills prescriptions from eye doctors but doesn’t do exams, masks should also be required there, and the store should limit the number of people allowed inside.

During a routine eye exam, your practitioner will ask about your vision and general health, test your visual acuity (how well you can read an eye chart at different distances) and check your prescription. They will also examine the optic nerve and retina after dilating your eyes with drops, and look inside your eyes with a microscope.

In some practices, a technique called wide-field retinal imaging may be offered instead of dilating your eyes for an exam. This has become increasingly common during the pandemic, Gordon says, because it can reduce the time a patient spends in the office and minimize close face-to-face contact between practitioner and patient. Yet the technique, which uses a laser scan to generate an image of the retina, captures only about 80 percent of the retinal surface area, so you’ll still need an eye exam that requires dilation in the near future, Herz says.

Virtual visits

Telemedicine appointments with a practitioner have become more common during the pandemic for many medical specialties. The same is true in eye care, Gordon says.

Although a comprehensive exam generally can’t be done online, telehealth works well for “infections, injuries and other outer-eye conditions that can be seen with the camera found on many smartphones and computers,” Gordon says.

You’ll still need a trip to an office if you’ve experienced vision changes. “It’s difficult to assess vision in a meaningful way through telehealth,” he says.

How to buy eyewear online

Online retailers of eyeglasses and contacts have become increasingly popular in recent years, well before covid-19, the disease caused by the coronavirus. A survey of more than 65,000 Consumer Reports members in spring 2019 found that those shopping for glasses or contacts rated their overall satisfaction with the buying experience about the same for online and walk-in optical retailers.

Shopping online may work best if you’re looking for “glasses with single-vision lenses and you don’t have a really high prescription,” Herz says. People with progressive lenses or bifocals may need to go to an optician in person.

 Copyright 2021, Consumer Reports Inc.

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