About the Position: This position serves as a Human Resources Program Manager in the Defense Health Agency (DHA) Deputy Assistant Director for Administration & Management (DAD-A&M), Human Resources Division (HRD), Policy & Programs Branch (P&PB).
Learn more about this agency
- Serve as advisor to key management officials on human resource program matters and on complex human resources management (HRM) issues or problems impacting the civilian workforce.
- Advise as to regulatory and legal requirements of a human resources program.
- Plan and direct the measurement and assessment of multiple Civilian Human Resources Management programs.
- Maintain dashboards and assessment reports on program metrics to allow leadership decision making based on program performance.
- Keep abreast of operating program developments to effectively assist management in discharging human resources responsibilities.
- Maintain liaison with the Human Resources Service Provider (HRSP) and DHA staff and support personnel.
- Contact managers or staff of support organizations, to assist in solving problems or to achieve expeditious action.
- Responsible for implementation of an effective program in two or more of the following program areas: civilian employee awards and recognition; special salary rates; performance management; voluntary separation, and other special personnel programs.
Occasional travel – You may be expected to travel for this position.
Conditions of Employment
- This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 3 security investigation or access for the duration of employment. A background investigation and credit check are required.
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.
- Current Civilian Employees of the Defense Health Agency (DHA)
- Current Permanent Department of Defense (DoD) Civilian Employee
- Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement
- Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
- Interagency Career Transition Assistance Plan
- Land Management Workforce Flexibility Act
- Non-Appropriated Fund Instrumentality (NAFI)
- Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
- Veterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience.
Specialized Experience: One year of specialized experience which includes responsibility for managing/administering at least two of the following human resources programs: 1) employee benefits, civilian awards and recognition, and performance management; 2) human resources information systems management; 3) internal controls and audit response for human resources functions; 4) working with supervisors to develop plans to meet organizational key performance indicators or metrics in human resources; 5) serving as an action officer for human resources-related studies, reports, and policy issuances. Although not required, experience in a headquarters organization led by a General or Flag Officer or member of the Senior Executive Service is highly preferred. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone–no substitution of education for experience is permitted.
You will be evaluated on the basis of your level of competency in the following areas:
- Customer Service
- Manages and Organizes Information
- Program Management
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).
This job does not have an education qualification requirement.
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- Two year trial/probationary period may be required.
- Direct Deposit of Pay is required.
- Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
- You may claim military spouse preference (MSP).
- If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration.
- Multiple positions may be filled from this announcement.
- Salary includes applicable locality pay or Local Market Supplement.
- When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
- If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .
- Permanent Change of Station (PCS) allowances MAY be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
- Incentives MAY be authorized depending on agency needs and/or funding.
- Advanced in-hire rate (higher step request) MAY be authorized depending on candidate eligibility and qualifications.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM’s Career Transition Resources website .
Background checks and security clearance
Drug test required
The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc).
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume:
- Your resume may be submitted in any format and must support the specialized experience described in this announcement.
- If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
- For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
- For additional information see: What to include in your resume .
2. Other supporting documents:
- Cover Letter, optional
- Most recent Performance Appraisal, if applicable
Proof of Eligibility to Apply: Your application must include the documents which prove you are eligible to apply for the vacancy. You must meet the requirements of at least one of the authorities listed in the Who May Apply section above to receive further consideration. Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person’s personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.